Core Services
Your nonprofit’s impact is limited only by your technology. Fairway IT provides affordable, secure IT services designed for organizations doing critical work with lean budgets — including access to Microsoft nonprofit licensing, donor data protection, and grant-ready IT documentation. Eligible Nonprofits Can Get Microsoft 365 at Up to 75% Discount Free Annual Cybersecurity Tools via Microsoft Nonprofit Grants of Nonprofits Lack a Formal Cybersecurity Policy of Nonprofits Hit by a Cyberattack in the Past Year Nonprofits operate with tight budgets, lean staff, and competing priorities. Your IT needs to be secure, reliable, and affordable — and it needs to support your mission, not get in the way of it. Every dollar matters in nonprofit operations. Budget constraints mean technology often takes a back seat to programs and services. But falling behind on IT creates security risks and operational inefficiency that ultimately drain resources. Donor databases contain personal information, giving histories, and contact details that attackers actively seek. A breach of donor data can destroy trust, trigger legal liability, and undermine fundraising. Protecting donor information is both a moral and practical necessity. Grant funders increasingly require evidence of organizational IT security and data management practices. Demonstrating IT governance, backup procedures, and cybersecurity controls can strengthen grant applications — but requires documentation most nonprofits don’t have. Nonprofits embrace remote work and volunteer contributions to widen their reach. But managing IT access for distributed teams, volunteers using personal devices, and part-time staff creates security and administration complexity that strains limited IT capacity. Board members and executive leadership often work outside your office, need secure access to financial data and strategic documents, and may lack IT sophistication. Providing secure, easy-to-use access while maintaining security requires thoughtful infrastructure. Nonprofit staff and volunteers move in and out frequently. Each departure creates an access management challenge — revoking credentials, transferring files, and ensuring sensitive information doesn’t walk out the door. We provide managed IT services designed specifically for the constraints and priorities of nonprofit organizations. Fast support for your staff and volunteers — from connectivity issues to software installation to device problems. We understand that IT support needs to be responsive and straightforward. We monitor your servers, workstations, and network infrastructure around the clock — catching and preventing issues before they disrupt your work. We help you qualify for and implement Microsoft 365 nonprofit licensing — saving thousands annually on email, collaboration tools, and productivity software. Up to 75% discount for eligible organizations. We manage device purchasing, deployment, security configuration, and retirement — so you get technology at the right price point without the administrative overhead. Malware and ransomware protection on every device — including volunteer computers and staff personal devices that connect to your network. AI-powered email filtering that stops malware delivery and social engineering attacks — protecting both your staff and your donors from harmful messages sent from your address. Specialized security controls for donor databases — access controls, encryption, audit logging, and backup — to ensure donor information is protected and compliant with privacy expectations. Nonprofit-specific phishing simulations and security training for all staff and volunteers — with completion tracking and documentation for grant funders. The Microsoft nonprofit program provides eligible organizations with significant discounts on productivity software, collaboration tools, and security solutions — combined with Azure credits and cybersecurity grants to strengthen your technology infrastructure. Fairway IT helps nonprofits qualify for these programs and handles the technical setup, licensing management, and ongoing administration — saving you money and freeing your team to focus on mission-critical work. ✓ Microsoft 365 Business Premium free for up to 10 users ✓ Additional seats at approximately $5.50/user/month (vs. standard $22) ✓ $3,500 annual Azure credits for eligible nonprofits ✓ Microsoft Defender for Business included in nonprofit licensing ✓ Teams, SharePoint, OneDrive, Exchange all included ✓ Cybersecurity grants available through our partner programs We audit your current IT environment, identify security and compliance gaps, and explore opportunities for Microsoft nonprofit licensing and grant programs you might qualify for. We help you apply for and implement Microsoft nonprofit licensing, Azure credits, and cybersecurity grants — maximizing the technology resources available to your organization. We deploy security controls, backup and recovery systems, donor data protection, and create documentation that meets grant funder requirements and demonstrates organizational IT governance. 24/7 monitoring and support, regular technology reviews, staff training, and strategic guidance — so your nonprofit’s technology supports your mission long-term. Yes. We believe nonprofits deserve responsive, professional IT support at fair pricing. We offer nonprofit-specific service packages with predictable flat-rate pricing, and we help you access Microsoft nonprofit licensing and cybersecurity grant programs to maximize your technology budget. Many nonprofits recoup our entire annual IT services cost through the discounts we help them obtain on Microsoft 365 alone. Absolutely. We manage the entire process — verifying your nonprofit status with Microsoft, completing the application, and configuring Microsoft 365 and Azure for your organization. Eligible nonprofits can get Microsoft 365 Business Premium free for up to 10 users, with additional seats at approximately $5.50/user/month (a 75% discount versus standard commercial pricing). We also help you apply for $3,500 annual Azure credits and security grant programs. We implement specialized security controls for donor databases: role-based access controls (limiting who can view donor information), encryption of data in transit and at rest, audit logging (recording who accessed what donor data and when), regular backups, and data breach response procedures. We also provide staff training on data handling and privacy best practices. Protecting donor information is essential to maintaining trust and meeting legal and ethical obligations to your supporters. Grant funders increasingly ask for evidence of IT governance and security practices — including backup and disaster recovery procedures, cybersecurity controls (antivirus, email security, endpoint protection), data security and privacy policies, staff training documentation, and incident response procedures. Fairway IT creates and maintains this documentation as part of our standard service, so you’ll have what you need when grant applications require it. This documentation also strengthens your overall organizational resilience. Yes. We help nonprofits securely extend access to email, shared documents, and collaboration tools to volunteers using personal devices through Microsoft 365 and cloud-based solutions. We configure access controls to protect sensitive organizational data while making it easy for volunteers to participate remotely. This includes multi-factor authentication, secure password policies, and device security requirements. We also guide you through the policy and communication aspects of supporting volunteer-owned devices. Fairway IT provides affordable, secure managed IT services for Chicago nonprofits — helping you protect donor data, reduce technology costs, and focus your resources on the work that matters. We help nonprofits access Microsoft licensing discounts and grants.
Nonprofit & Mission-Driven Organizations — Chicago, IL
Technology That Amplifies Your Mission Without Draining Your Budget
✓ Microsoft nonprofit discounts
✓ Donor data security
✓ Budget-friendly IT
75%
$3,500
65%
30%
Key Challenges
Nonprofit IT Is Different. Your Mission Deserves More Than Generic Support.
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Doing More With Less
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Donor Data Is a High-Value Target
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Grant and Compliance Documentation
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Remote and Hybrid Staff
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Board and Leadership IT Needs
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Rapid Staff and Volunteer Turnover
Our Nonprofit IT Services
Technology That Serves Your Mission — Not Just Your Bottom Line
MANAGED IT & SUPPORT
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Nonprofit Helpdesk Support
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24/7 Network & System Monitoring
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Microsoft 365 Nonprofit Setup & Licensing
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Hardware Lifecycle & Asset Management
CYBERSECURITY & DATA PROTECTION
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Endpoint Security
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Email Security & Anti-Phishing
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Donor Data Protection & Privacy
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Security Awareness Training
Nonprofit Technology Savings
Microsoft Gives Nonprofits Enterprise Tools at Nonprofit Prices
Getting Started
How We Partner With Nonprofits
1
STEP
Nonprofit Assessment
2
STEP
License Optimization
3
STEP
Security & Setup
4
STEP
Ongoing Partnership
Frequently Asked Questions
Nonprofit IT Questions, Answered
Technology That Serves Your Mission Not the Other Way Around