Core Services
Law firms, accounting firms, consultancies, and professional associations handle some of the most sensitive data in business — client records, financial information, privileged communications, and member data. Fairway IT gives Chicago professional services firms the infrastructure, security, and reliability their reputation demands. Law Firms Have Experienced a Data Breach, per ABA Surveys Average Cost of a Data Breach in Professional Services (IBM 2024) of Cyberattacks Start with a Phishing Email Targeting Employees Fairway IT Average Help Desk Response Time Client trust, regulatory scrutiny, and the need for anywhere-access make IT more business-critical — and more complex — than in most industries. A breach of client files isn’t just an IT incident — it’s a reputational and liability event. Law firms, accountants, and consultants need layered security that treats client data as the asset it is. Partners, associates, and consultants work from offices, courts, client sites, and home. Every access point needs to be secure without creating friction that slows billable work. Professional services firms are prime targets for BEC attacks — fraudulent wire transfer requests, impersonation of partners, and invoice fraud. Email security is non-negotiable. Insurers now require MFA, EDR, backups, and security training as conditions of coverage. Meeting those requirements — and documenting them — is a growing IT obligation for every firm. Attorneys have ethical duties around client data security under state bar rules. CPAs and financial advisors face SEC, FINRA, and IRS data security requirements. Compliance isn’t optional. For professional services firms, every hour of IT downtime is a direct hit to revenue. Your IT support needs to respond in minutes — not hours — and prevent problems before they happen. One partner for managed IT, security, cloud, and compliance — so your team focuses on clients, not technology problems. Advanced email filtering, impersonation protection, and link scanning to stop business email compromise before it reaches inboxes. EDR on every device — laptops, desktops, and mobile — with 24/7 threat monitoring and rapid response to contain attacks. MFA across all systems and applications — meeting cyber insurance requirements and protecting against credential theft. Annual security risk assessments with written findings — satisfying bar rules, regulatory requirements, and cyber insurance audits. Full Microsoft 365 administration — Teams, SharePoint, OneDrive, Exchange — optimized for firm workflows and remote collaboration. Live help desk support with a 3.5-minute average response time — so attorneys, CPAs, and consultants get back to work fast. Integration and support for Clio, Thomson Reuters, CCH, Salesforce, and other professional services platforms your firm relies on. Encrypted, offsite backups with tested recovery procedures — protecting client files, matter records, and firm data from ransomware and hardware failure. For a law firm, accounting firm, or consultancy, the value you provide is inseparable from the trust clients place in you to protect their information. 1 in 4 law firms has already experienced a data breach, and 94% of cyberattacks start with a phishing email aimed at your staff — not a technical vulnerability, a human one. Fairway IT builds layered security around the people and data that matter most — meeting bar, SEC, FINRA, and cyber insurance requirements while keeping your team fast and unblocked. ✓ Client data protected at every layer — email, cloud, endpoint ✓ Attorneys, CPAs, and consultants working reliably from anywhere ✓ Microsoft 365 & practice management software optimized ✓ Cyber insurance requirements met — MFA, EDR, backup, training ✓ Fast help desk response — billable hours don’t wait for IT ✓ Documented security programs to satisfy bar and regulatory audits We review your current IT environment, identify gaps, and document your infrastructure — no cost, no commitment. You receive a flat-rate proposal scoped to your firm’s size, practice areas, and specific security and compliance needs. We handle the transition from your current provider — deploying security tools, configuring systems, and briefing your team with minimal disruption. Ongoing managed IT, monthly reporting, and proactive briefings on security risks and technology opportunities relevant to your firm. Yes. The ABA Model Rules of Professional Conduct (Rule 1.6) require attorneys to make reasonable efforts to prevent unauthorized access to client information. Most state bars have issued ethics opinions specifying that firms must conduct security risk assessments, train employees, and implement technical safeguards. Fairway IT helps law firms meet these obligations with documented security programs. Most carriers now require multi-factor authentication (MFA) on all systems, endpoint detection and response (EDR), encrypted offsite backups with tested recovery, email security, and annual security awareness training. Some carriers also require privileged access management and network segmentation for larger firms. Fairway IT can document all these controls for your renewal application. Remote work support is a core part of what we do. We configure secure VPN or zero-trust access, manage mobile devices through MDM, and provide help desk support regardless of where your team is working. Our 3.5-minute average response time applies whether someone is in the office, a courthouse, or a client’s conference room. Yes. We support the major platforms used by law firms, accounting firms, and consultancies — including Clio, MyCase, Thomson Reuters, CCH, Salesforce, and others. We handle integrations with Microsoft 365, assist with troubleshooting, liaise with software vendors on your behalf, and make sure these business-critical applications are performing reliably. Yes. Professional associations and membership organizations have specific IT needs around member data security, event management systems, and often small IT teams or none at all. We serve associations as their outsourced IT department — providing full managed IT, help desk, and cybersecurity services at a flat monthly rate that fits nonprofit-style budgets. Your IT infrastructure should be worthy of that trust. Let Fairway IT assess your current environment, close security gaps, and give your team the reliable, secure IT support a Chicago professional services firm deserves. No long-term contracts required.
Professional Services & Associations — Chicago, IL
Protect Client Confidence. Run a Tighter Firm.
✓ Client data confidentiality
✓ Remote & hybrid work ready
✓ Chicago-based support
1 in 4
$9.4M
94%
3.5 min
Key Challenges
Professional Services Firms Face Unique IT Pressures
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Client Data Confidentiality
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Remote & Hybrid Workforce
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Business Email Compromise
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Cyber Insurance Requirements
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Bar & Regulatory Obligations
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Downtime Costs Billable Hours
Our Services
Everything Your Firm or Association Needs
SECURITY & COMPLIANCE
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Email Security & BEC Protection
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Endpoint Detection & Response
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Multi-Factor Authentication
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Security Risk Assessments
PRODUCTIVITY & IT OPERATIONS
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Microsoft 365 Management
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Help Desk & Rapid Response
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Practice Management Software Support
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Backup & Disaster Recovery
Trust & Liability
A Breach Isn’t Just a Tech Problem — It’s a Client Problem
How We Work
Getting Started Is Simple
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STEP
Free IT Assessment
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STEP
Tailored Proposal
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STEP
Smooth Onboarding
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STEP
Proactive Partnership
Common Questions
Professional Services IT FAQ
Your Clients Trust You With Their Most Sensitive Information